Frequently Asked Questions

Everything you need to know about your Apollo Neuro experience.

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

How do I determine my correct size?

Each product page features a detailed sizing guide with measurements in both inches and centimeters. We recommend measuring a similar item you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, Apollo Neuro is committed to ethical fashion. We use organic cotton and recycled synthetic fibers in over 80% of our collection to minimize our environmental footprint.

Can I change or cancel my order after it has been placed?

Orders can be modified or canceled within 60 minutes of placement. After this window, the order moves to our fulfillment center and can no longer be edited.