Returns & Exchanges
At Apollo Neuro, we want you to be completely satisfied with your purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure your return is processed without delays.
- 3.Label and Ship
Print the prepaid shipping label provided by our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.